AI Knowledge Assistant: your team asks in plain language — on Telegram or a web chat — and gets the answer citing the document and exact page. Machine manuals, procedures, catalogs, regulations.
Every time a technician calls the supervisor and the supervisor digs through the manual, your company loses the same time twice. With hundreds of documents, finding ONE answer can cost more than the mistake it prevented.
PDF manuals, procedures or catalogs, from your panel. Scanned ones too: we read every page with vision AI, including tables and schematics.
On Telegram from their phone — perfect for the technician standing at the machine — or from a web chat. Like asking a colleague.
Every answer cites the document and the page. No "the AI says so": your team can check it in seconds.
Machinery manuals hundreds of pages long, scanned or full of photos. Other tools cap you at 10–40 MB of content; here your real manuals fit.
Your company gets its own private bot. Technicians ask from their phone, hands on the machine. Nobody else on the market ships this out of the box.
The feature almost nobody offers (and those who do charge $199/user/month). Here it's the default behavior.
It can also learn your website's content and keep itself current, with ownership verification and automatic refresh.
Upload, query and delete documents yourself, with a 15-day safety trash bin and usage statistics. No dependency on anyone.
The same assistant can serve your customers on your website as a chat bubble, capturing their contact details when they show interest.
No credits, no per-question fees, no per-user fees. Growing your team doesn't grow the bill. The web chat handles up to 300 questions a day and 40 per hour from the same connection. It is an anti-abuse cap, not a way to charge more: if your site needs more, ask us at sales@aiprocessia.com and we raise it at no cost. If the cap is reached without raising it, the chat stops answering until the next day.
It answers only from your documentation, always with the citation to verify. When it can't find the answer, it says so clearly.
EU-hosted infrastructure (France), each customer's data isolated, and your documents are never used to train models.
Cancel from your own panel whenever you want. Your documents are genuinely deleted, with confirmation.
Ask in English about a manual written in Spanish — or the other way round. The assistant understands the document and answers in your language.
Real people behind it, with more than 30 years of technology track record (Softnet Sistemas, since 1996). Based in Alicante, Spain.
A distributor of industrial laser-cutting machinery has 5 technical documents (166 pages, as of July 2026) indexed in its assistant, plus a Telegram bot so its technicians can consult them from their phone and get the answer with document and page, without calling anyone or opening the PDF.
It is also set up at a food-industry machinery manufacturer (technical manuals for its machines, since May 2026) and at an online store with more than 1,000 products (catalog + customer service).
All plans include a self-service panel and human support. Set it up yourself in a few steps — or add optional guided onboarding (one-time €150) at checkout if you'd rather we do it with you.
Reference: equivalent tools charge per query ($99/month with only 1,000 questions), per user (up to $199/user/month) or as custom projects. Here: flat, with your whole team.
Send us a manual, we index it, and you ask it anything. Seeing is believing — no strings attached.